Refund policy
Right of withdrawal
Consumers have a fourteen-day withdrawal.
Right of withdrawal
You have the right to revoke this contract within fourteen days without giving reasons. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have or has taken possession of the goods.
In order to exercise your right of cancellation, you must (b+d-Allzweck-Sportartikel GmbH & Co. KG, Am Morgenbach, 4, 55413 Trechingshausen, Germany, Sportartikel@allfweck.de, phone: +49672198300) by means of a clear explanation (e.g. one with the Post sent by post or an email) about your decision to revoke this contract. You can use the attached sample cancellation form for this, but this is not prescribed.
You can also revoke your respective order in your customer account or apply for the returnhttps://shopify.com/65137737983/account
To maintain the cancellation period, it is sufficient for you to send the notification to the exercise of the right of cancellation before the cancellation period expires.
Consequences of the revocation
If you cancel this contract, we have all payments that we received from you, including the delivery costs (with the exception of the additional costs, which result from the fact that you choose a different type of delivery than the cheapest standard delivery offered by us have to repay), immediately and at the latest within fourteen days from the day, on which the notification of your revocation of this contract was received. For this repayment we use the same means of payment that you used in the original transaction, unless something else has been expressly agreed with them; Under no circumstances will you be charged for fees for this repayment. We can refuse the repayment until we have returned the goods or until you have provided the proof that you have returned the goods, depending on which the earlier time is.
You only have to pay for any loss of value of the goods if this loss of value is due to the quality, properties and functionality of the goods not necessary to deal with them.
You have the goods immediately and in any case at the latest within fourteen days from the day on which you inform us about the revocation of this contract, to send or hand over to us. The deadline is preserved if you send the goods before the deadline of fourteen days.
They bear the immediate costs of returning the goods.
Please note that returns with a goods value from € 500 or higher in addition to loss and/or damage must be insured. Please check the default value from your parcel service provider, since it can vary between € 500 and € 550.
The right of withdrawal does not exist with the following contracts:
- Contracts for the delivery of sealed goods that are not suitable for return due to the reasons for health protection or hygiene if their seal has been removed after delivery.
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Sample cancellation form (If you want to revoke the contract, please fill out this form and send it back.) -to b+d-Allzweck-Sportartikel GmbH & Co. KG, Am Morgenbach, 4, 55413 Trechingshausen, Germany, sportartikel@allzweck.de - hereby revoke (s) I/we (*) the contract concluded by me/us (*) - ordered on (*)/receive on (*) - Name of the consumer (s) - Address of the consumer (s) - Signature of the consumer (s) (only when notifying paper) - Date |
