Refund policy

Cancellation policy

Consumers have a fourteen-day right of withdrawal.

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reasons. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods.

In order to exercise your right of withdrawal, you must contact us (b+d-Allpurpose-Sportartikel GmbH&Co.KG, Am Morgenbach, 4, 55413 Trechtingshausen, Germany, sportartikel@allpurpose.de, telephone: +49672198300) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an email). You can use the attached sample cancellation form, although this is not mandatory.

In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires.

Consequences of revocation

If you revoke this contract, we must repay to you all payments that we have received from you, including delivery costs (with the exception of the additional costs resulting from your choosing a type of delivery other than the cheapest standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we received notification of your revocation of this contract. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment. We may refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier.

You are only liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functionality of the goods.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of your cancellation of this contract. The deadline is met if you send the goods before the fourteen day period has expired.

You bear the direct costs of returning the goods.

Please note that returns with a goods value of €500 or more must be additionally insured against loss and/or damage.  Please check the standard value with your parcel service provider, as this can vary between €500 and €550.

Cancellation policy for hygiene products
According to Section 312g Paragraph 2 No. 3 BGB, the right of withdrawal is excluded for goods that are from are not suitable for return for health or hygiene reasons, if their The seal has been removed or they have already been used.

These include in particular: Referee whistlethat have already been removed from the original packaging, tested or used. A revocation or exchange of such products is excluded.

Exclusion of the right of withdrawal for individually manufactured goods

According to § 312g Paragraph 2 No. 1 BGB exists no right of withdrawal for contracts for the delivery of goods are not prefabricated and were individually manufactured according to customer specifications or tailored to personal needs.

This applies in particular to:

  • Individual ear tips for headsets, which are custom-made specifically for each user.
  • Custom-made referee clothing, which are personalized according to the customer's specific specifications (e.g. size, color, name, club logo).
  • Individual printed itemssuch as disciplinary cards with an individual logo

Quantity deviations for custom-made products

For custom-made products, we reserve the right to allow for production-related quantity deviations of up to ±10 % before. This tolerance applies to both over- and under-deliveries and is standard practice.
Billing is based on the quantity actually delivered.

Since these items are produced specifically for the respective customer and cannot be resold, they cannot be returned or revoked.

Of course, your legal obligations remain unaffected Warranty rights, if the goods inadequate should be.

Sample cancellation form

(If you want to cancel the contract, please fill out this form and send it back.)

– To b+d-Allpurpose-Sportartikel GmbH&Co.KG, Am Morgenbach, 4, 55413 Trechtingshausen, Germany, sportartikel@allweck.de

– I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following
Goods (*)/the provision of the following service (*)

– Ordered on (*)/received on (*)

– Name of the consumer(s)

– Address of the consumer(s)

– Signature of the consumer(s) (only for paper notification)

– Date

(*) Delete what is not applicable.